What areas does JonesCo serve?+
JonesCo serves East Tennessee out of a Morristown base, with regular work in Knoxville, Maryville, Sevierville, Johnson City, Morristown, Greeneville, Newport, and surrounding Hamblen, Knox, Blount, Sevier, and Washington counties. Western North Carolina is covered case by case. If you are not sure your address falls in the service area, send us the address and we will tell you within the day.
Are estimates really free?+
Yes. JonesCo provides free written estimates for every service we offer. Most estimates are completed remotely from photos plus the address, with a follow-up site visit only when the roof line, drainage path, or repair scope needs an in-person look. You will get a fixed price for the work in writing before anything is scheduled.
What gutter size do I need - 5" or 6"?+
5" K-style covers most single-story East Tennessee homes; 6" K-style is the right call for steep roofs, large rooflines, and homes with heavy tree cover or in the runoff path of a metal roof. 6" gutters move roughly 40% more water than 5". JonesCo recommends a size based on the roof pitch, square footage, and downspout count - not a one-size template.
Are gutter guards actually worth it?+
For homes with overhanging trees - especially pines, oaks, and maples - yes. Stainless micro-mesh guards drop cleaning frequency from twice a year to roughly once every three to five years and protect the gutter pitch by keeping debris weight off the runs. For tree-free homes the payback is slower; the guards still keep dust and shingle grit out of the gutter so the system lasts longer.
How do I know if I need a gutter repair or a full replacement?+
If the gutters are sagging in one or two spots, the seams leak, or a downspout is crushed, that is a repair. If the gutters are seamed every 10 feet (sectional, not seamless), pulled away from the fascia in multiple spots, or are aluminum that has split from age, replacement is usually the better spend. JonesCo gives you both options on the estimate when both apply.
How much does new gutter installation cost?+
East Tennessee seamless gutter installs typically run $7-$13 per linear foot for 5" K-style aluminum and $10-$18 per linear foot for 6" K-style or half-round, including hangers and standard downspouts. Copper, oversized profiles, and complex rooflines are quoted separately. Every JonesCo estimate breaks the price into linear feet, downspout count, color upcharge, and any repair work so you can see exactly what drives the number.
How fast can JonesCo come out?+
Most estimates are turned around the same day from photos. Cleaning and repair calls usually schedule within the same week. New gutter installs and gutter-guard installs schedule one to two weeks out depending on color availability and weather. Storm-damage repairs jump the queue; if water is actively pouring on a foundation we will work the call in the same week.
Is JonesCo licensed and insured?+
Yes. JonesCo Exterior Services is a licensed and insured Tennessee contractor with general liability coverage and workers' compensation for every crew member on a job site. The certificate of insurance is available on request and we list our license number on every written estimate.
How often should gutters be cleaned?+
Twice a year for homes with overhanging trees - once in late spring after the maple-seed and pollen drop, and once in late fall after the leaves drop. Tree-free homes can usually get by with one cleaning a year. If gutter guards are installed, expect a quick top-rinse every three to five years instead of a full cleaning.
Will pressure washing damage my siding or paint?+
Not when it's done correctly. JonesCo soft-washes vinyl, painted wood, stucco, and aluminum siding using a low-pressure soap-and-rinse - the cleaning agent does the work, not the pressure. Concrete, brick, and stone tolerate higher pressure with a surface cleaner. Bare wood decks get a tuned mid-pressure pass with a deck-safe agent. We dial pressure to the surface, not the calendar.
Is permanent exterior lighting worth it vs. seasonal installs?+
For homes that hang Christmas lights every year, permanent lighting pays for itself in roughly 3 to 5 holiday seasons compared to repeat installs. The track is invisible in daylight, so the system runs scenes for Christmas, Halloween, Fourth of July, Easter, school colors, and nightly accent without ever pulling out a ladder. Seasonal-only installs are still available if you only want lighting for the holidays.
